The Emergency Response Centre (ERC) is a national centre that responds to emergency calls and emergency requests. The ERC handles emergency calls which are made to the 112 emergency number in all of Lithuania. The 112 number is intended for calling emergency services: the fire department, the ambulance, the police. This integral emergency number allows callers to contact all emergency services from landline telephones, payphones and mobile phones free of charge not only in Lithuania, but also in all of the 28 European Union member states, as well as some countries outside the EU and Europe. The Emergency Response Centre provides continuous services: it works 24 hours a day, 7 days a week.